Delivery: Our gift to you, free shipping nationwide with The Courier Guy. Please allow 7 to 14 working days (sooner if your item is in stock).
Returns: Every piece is handmade for you, so we don't offer cash refunds. If your order arrives damaged or faulty, message us within 7 days with photos and we'll repair, remake or replace it, or give you store credit.
Our repair promise: If a zip, strap, seam or stitching on one of our handmade leather goods gives in, send it back and we'll fix or replace the affected part at no charge. You arrange and pay for the courier both ways. Permanent damage and damage caused by misuse can't be repaired. Shoes and cotton clothing are made by other South African companies and are not covered by this promise.